Cookie Policy

To comply with the Privacy and Electronic Communications Regulations we periodically conduct a Cookie Audit of our website. This Cookie Audit was last updated on 1st March 2021.

Our website uses a number of cookies to store data on our visitor's computers.

To find out how to control the cookies that are created on your device please see this page.

To find out how to delete cookies please see this page.

For more information about managing cookies, please see http://www.aboutcookies.org/.

Cookies created by this website


This website creates a number of cookies, which are refered to as first party cookies as they are specific to the host site that created them. All the first-party cookies which are created do not store any personal or sensitive information, or anything that makes you personally identifiable to us. They are used for essential functionality such as security when processing form data or for analytics which helps us use anonymous visitor data to gain a better understanding of how people use our website.

Session IDs

Our web server may create an essential session cookie which is essential for your use of some of the interactive elements of the website, such as contact forms. The cookie contains a session ID which is a mechanism for distinguishing your visit to our website from any other visitors that may be using the website at the same time. This cookie expires when you leave our website.

Google Maps

We may use Google Maps on our Contact Us page to provide detailed information on how to locate our offices. Google Maps stores up to four cookies: khcookie, NID, SNID and PREF. We use Google's interactive maps because we believe they provide a helpful way for our visitors to identify how best to travel to us. We use the Google Maps tools on the basis that Google adheres to its privacy policy and its terms of service for Google Maps

Google Analytics

We use Google Analytics to track how our website visitors use our website, to find out where they came from and to report on the performance of our marketing campaigns.

No Personally Identifiable Information is passed to Google Analytics, which would be a breach of their usage terms & conditions. The data collected is aggregate and anonymous information.

For more information how how Google may process your data please refer to Google's Privacy Policy for Google Analytics.

We don't share the data that Google Analytics collects, and we don't believe that our use of Google Analytics is privacy-intrusive. We use the data that is collected in the following ways:

  • to report, in aggregate, how our visitors find and use our website;
  • to understand overall visitor behaviour; and
  • to inform how we update and improve our website.

Cookies created by Google Analytics are:

_ga: is used to identify unique users and expires after two years.

_gat: is used to throttle the request rate and it expires after one minute

_gid: is used to identify the user and expires in 24 hours

Typeform

We use a 3rd Party service called Typeform to add contact forms to our website. Typeform uses a cookie called attribution_user_id in conjunction with Google Analytics to determine the source of visitors who submit contact forms, to provide analytics data. This allows us to see where enquiries originate and from which marketing activities.

Other cookies

From time to time we may use additional external services on our website which may create cookies on your device. As we add new services or make changes that use cookies, we will update this cookie policy with the details.

If you have any concerns about the cookies we create or the way we aim to attain consent from you, please contact us and we'll be happy to answer your questions.

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